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Front Desk Representative

1 month ago

Boone, North Carolina, United States Hampton Inn & Suites by Hilton Boone NC Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn & Suites by Hilton Boone NC. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Check guests in and out of the hotel in a timely and efficient manner.
  • Handle all payments and transactions accurately and securely.
  • Provide excellent customer service and respond to guest inquiries and concerns.
  • Maintain a clean and organized front desk area, ensuring a positive first impression for our guests.
  • Collaborate with the front office team to ensure seamless communication and a high level of service.
Requirements
  • High school diploma or equivalent required.
  • Previous front desk experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Reliable transportation and a valid driver's license.
What We Offer
  • A competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health insurance and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.