Technical Assistant

2 weeks ago


Charles City, Iowa, United States Cambrex Full time

**About the Role:**

Cambrex is seeking a Technical Assistant - IT to join our team. As a Technical Assistant - IT, you will be responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and maintaining the smooth operation of our IT infrastructure.

**Key Responsibilities:**

  • Provide technical support to end-users via phone, email, or in-person.
  • Troubleshoot hardware and software issues, including installing, configuring, and maintaining computer systems and peripherals.
  • Assist the IT Systems Manager in managing and maintaining the company's network and server infrastructure.
  • Perform routine system checks and monitor network activity to ensure optimal performance.

**Requirements:**

  • Associate's degree in Computer Science, Information Technology, or related field.
  • 0-1 year of experience in a help desk or technical support role.
  • Strong understanding of computer systems, including hardware, software, and networking fundamentals.
  • Familiarity with operating systems such as Windows and macOS.
  • Basic troubleshooting skills and a problem-solving mindset.

**Salary Range:** $45,000 - $60,000 per year.



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