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Housekeeping Supervisor
2 months ago
Bally's Corporation is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our hotel and casino.
Key Responsibilities- Supervise and Coordinate Housekeeping Staff: Lead and manage a team of housekeeping staff to ensure efficient and effective cleaning and maintenance of guest rooms, corridors, and public areas.
- Inspect and Monitor Cleaning Standards: Conduct regular inspections to ensure that cleaning standards are met and maintained, and take corrective action as necessary.
- Manage Housekeeping Operations: Coordinate and manage the daily housekeeping operations, including assigning tasks, monitoring progress, and ensuring that all areas are cleaned and maintained to the highest standards.
- Communicate with Guests and Staff: Respond to guest complaints and concerns, and communicate with staff to ensure that all issues are resolved promptly and efficiently.
- Maintain Housekeeping Supplies and Equipment: Ensure that all housekeeping supplies and equipment are maintained and replenished as necessary.
- Conduct Performance Evaluations: Conduct regular performance evaluations of housekeeping staff to ensure that they are meeting the required standards and to identify areas for improvement.
- Develop and Implement Housekeeping Policies: Develop and implement housekeeping policies and procedures to ensure that the highest standards of cleanliness and customer satisfaction are maintained.
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- 1-3 Years of Supervisory Experience: 1-3 years of supervisory experience in a hotel or hospitality environment is preferred.
- Excellent Communication and Leadership Skills: Excellent communication and leadership skills are required to effectively supervise and coordinate housekeeping staff.
- Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment and to prioritize tasks and responsibilities is essential.
- Physical Demands of the Job: The physical demands of the job include standing for long periods, lifting and carrying heavy objects, and bending and stooping.
The working conditions for this role include working in a fast-paced environment, standing for long periods, and lifting and carrying heavy objects. The ability to work in a team environment and to communicate effectively with guests and staff is essential.
What We OfferBally's Corporation offers a competitive salary and benefits package, as well as opportunities for career advancement and professional development.
