Full Time retail Team Lead

2 months ago

Dover, United States Hudson Group Full time

Located in Manchester Airport

Grow With Us Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

  • Hourly Pay Rate: $17.00
  • Full Time Schedule
  • Schedule: 3 days a week 5am - 1pm and 2 nights closing 12pm to 8pm
  • Wide Range of Benefits* (outlined below)
Retail Operations Supervisor Key Responsibilities:
  • Help the General Manager and Operational Managers with daily store operations, ensuring an awesome customer service experience.
  • Handle store opening, closing, and shift change procedures.
  • Manage cash register tasks, including spot checks, end-of-shift cash reconciliations, void processing, and deposits.
  • Ensure staff arrive on time in full, clean uniforms, including nametags.
  • Report staff tardiness and absences to management.
  • Make sure customers are greeted promptly and served by well-trained associates.
  • Effectively manage customer lines.
  • Train new hires & provide daily training and coaching to the staff.
  • Assign daily duties to sales associates and keep them informed about daily sales targets
  • Strong product knowledge and ensure proper stock replenishment and rotation.
  • Maintain housekeeping standards (e.g., dusting, folding, sweeping, mopping).
  • Stay alert to prevent theft and enforce policies to control internal shrinkage.
Required Qualifications:
  • Ability to manage and help plan daily activities with Leadership
  • At least one year of experience as a retail supervisor
  • Experience providing supervision and support to store staff
  • Works with on-site sales representatives
  • Approachable and interactive leadership qualities
  • Ability to work in a fast-paced environment
  • Strong time-management and multitasking skills
  • Good at solving problems
  • High School Diploma or equivalent
Other Benefits:
  • Daily Pay: Receive your earnings as you work
  • 20% Discount at Hudson, 50% Discount on Hudson Food and Beverages
  • Paid Time Off (PTO)
  • Personal and Parental Leave Programs
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life Insurance
  • Employee Recognition Programs
  • Opportunities for Advancement and Growth
  • Referral Bonus up to $500


Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

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