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Employee Quality Assurance Specialist
2 months ago
We are seeking a highly skilled Employee Quality Assurance Specialist to join our team at Crimson Solutions. As a key member of our interdisciplinary team, you will play a crucial role in the development and expansion of quality and risk management processes.
Key Responsibilities- Conduct mandatory queries regarding independence, conflict checks, and know your customer (KYC) in relation to potential client assignments.
- Manage and review queries triggered in the CRM system (Salesforce), documenting results and ensuring data integrity through regular master data checks.
- Finalize review and approval of opportunities gained for our ERP system, as well as continuously develop Salesforce processes.
- Act as a contact person for support requests from our professional staff, providing expert guidance and assistance.
- A successfully completed education (degree or vocational training) and initial professional experience in auditing or in the field of quality and risk management.
- Ideal experience in the area of money laundering and customer checks in regulated industries or in connection with notaries, lawyers, or real estate.
- Knowledge of Salesforce and KYC processes.
- A deep understanding of compliance requirements and a willingness to familiarize yourself with complex technical topics and projects.
- An excellent analytical mindset, high motivation, curiosity, and proactivity, as well as a passion for developing innovative solutions.
- Fluent German and good English skills.
At Crimson Solutions, we value expertise, innovation, and collaboration. As a member of our team, you will have the opportunity to work with a talented group of professionals, driving quality and risk management excellence in a dynamic and supportive environment.
