Personal Lines Account Manager

4 weeks ago


Youngstown, Ohio, United States gpac Full time
Job Title: Personal Lines Account Manager

Job Summary:

We are seeking a highly motivated and organized Personal Lines Account Manager to join our team at GPAC. As a key member of our insurance agency, you will be responsible for managing customer relationships, reviewing policies, and ensuring timely and accurate information is provided to clients.

Responsibilities:

* Review daily reports, change requests, claim notices, auto ID Cards, order MVRs, and issue certificates
* Review policies for accuracy
* Prepare for producer delivery or mail/email directly to the client
* Create summaries of insurance (renewals)
* Mail renewal letters and update renewal information
* Ability to quote with multiple carriers
* Process EOIs, and all other assigned tasks

Accountabilities:

* Complete all assigned projects and tasks in a timely and efficient manner
* Interact with others effectively by utilizing oral and written communications
* Provide accurate and timely information to those you are charged with supporting
* Process changes timely
* Keep client agency management system data updated by entering new data and documenting actions taken on behalf of the client

Requirements:

* High School diploma with some college-level classes and/or classes such as CIC/CPCU/ARM/CISR highly preferred
* Demonstrate excellent oral and written communication skills
* Excellent organizational skills
* Ability to prioritize and handle multiple tasks
* Possess a high level of organizational skills
* Ability to operate various computer programs (Microsoft Office Suite, Agency Management Systems, etc.)

Benefits:

* Medical, Dental, life, and temporary disability plan
* 401k profit-sharing plans
* Flex hours
* Hybrid schedule
* Team building activities
* Competitive salary per market
* Great employee retention and voted fantastic company culture

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