User Experience Researcher

4 days ago


Milwaukee, Wisconsin, United States Genesis10 Full time
Job Description:

We are seeking a User Experience Researcher to join our team at Genesis10. The ideal candidate will have a Master's Degree or higher in HCI, psychology, human factors, social science, or a related field, and 2+ years of experience conducting formal research.

Key Responsibilities:
  • Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors.
  • Understand stakeholder research needs and identify the right research methodologies to address them.
  • Develop UX Research artifacts including proposals, moderator's guides, and results summaries.
  • Synthesize research findings elegantly and efficiently.
  • Identify unmet research opportunities that can add value and efficiently execute them.
  • Recruit and maintain lists of targeted research participants from internal and external sources.
  • Serve as a source of user knowledge for the organization.

Requirements:
  • Master's Degree or higher in HCI, psychology, human factors, social science, or a related field.
  • 2+ years of experience conducting formal research.
  • Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys.
  • Experience with UX Research tools like the OptimalSort, UserZoom, or other tools.
  • Experience with Qualtrics, SurveyMonkey, or other survey platforms.
  • Strong, clear and confident communication of research and insights.
  • Solid research training and experience.
  • Experience with stakeholder management.
  • Detail-oriented.

Benefits:
  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career growth and development.


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