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Beverage Service Assistant

2 months ago

Cincinnati, Ohio, United States Boyd Gaming Full time

**Job Summary**

The Barback - Beverage Support Specialist will provide general support to all bar needs by ensuring cleanliness, organization, and adequate stock levels of products and supplies pertinent to completing duties properly. This role will assist the bartender with various tasks, including cutting and replenishing fruit trays, stocking liquor, beers, and wines, and providing change when needed.

**Key Responsibilities**

  • Anticipate guests' needs and respond appropriately with a sense of urgency.
  • Maintain the bar stock and keep supply areas organized and up to par.
  • Assist the bartender with various tasks, such as cutting and replenishing fruit trays, stocking liquor, beers, and wines, and providing change when needed.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Take beverage orders from serving staff or directly from patrons.
  • Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge.
  • Adhere to company policy by measuring all drinks using either the Berg system or a jigger.
  • Serve wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes.
  • Mix ingredients, such as liquor, juice, soda, water, sugar, and bitters, to prepare cocktails and other beverages.
  • Deliver beverage orders to guests throughout assigned sections in a timely manner.
  • Participate in liquor glassware removal, ensuring compliance with all gaming regulations.
  • Accurately account for and collect payment for all drink orders through the POS system in a timely manner.
  • Clean and stock glassware, utensils, and bar equipment.
  • Arrange and clean liquor bottles, beer, fruit trays, and glassware to assure that the bar environment is perceived as clean, organized, and attractive.
  • Clean bars, work areas, and tables.
  • Produce and complete par lists to requisition liquor and supplies.
  • Maintain lounge and bar areas by collecting used glassware, silverware, dishes, ashtrays, and debris.
  • Limit problems related to guests' excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
  • Slice and pit fruit for garnishing drinks.
  • Receive and deliver orders to the appropriate venue/bar.
  • Observe and adhere to health department regulations regarding food handling, storage, and cleanliness of work environments.
  • Abid by all state, state gaming, federal, and corporate liquor regulations, as well as those pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Use and maintain all assigned areas and equipment in a sanitary, safe, and effective manner.
  • Have consistent attendance at company/restaurant training programs as they are scheduled.
  • Carry out duties with attention to detail, sanitation, and safety.
  • Complete opening, closing, and other side duties as assigned by supervisors.
  • Pass all tests given, including training, to retain the knowledge needed to be an effective server.
  • Maintain a well-groomed, neat, and clean appearance.
  • Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
  • Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
  • Perform all duties as assigned by management.

**Requirements**

  • Must be able to obtain and maintain a valid gaming license.
  • Must be at least 21 years of age.
  • Demonstrated ability to communicate with internal and external guests effectively.
  • Must be able to obtain and maintain responsible alcohol service certification.
  • Familiarity and product knowledge of beverages, wines, and garnishes.