Customer Service Liaison
3 days ago
State Farm Insurance
**Job Summary:**
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.
**Key Responsibilities:**
* Provide exceptional customer service to policyholders, addressing their inquiries, complaints, and policy changes in a timely and professional manner.
* Offer accurate and up-to-date information regarding insurance products and services, ensuring customers make informed decisions.
* Process policy applications, renewals, and cancellations efficiently, maintaining accurate records and updating customer information as needed.
* Handle billing and payment inquiries, resolving issues promptly and professionally.
* Collaborate with team members to ensure seamless customer satisfaction, maintaining a positive and supportive work environment.
* Stay updated on industry trends and changes in insurance policies, applying this knowledge to improve customer service and product offerings.
**What We Offer:**
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
* Collaborative team environment
**If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.**
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