Data Center Infrastructure Specialist

4 weeks ago

Dallas, Texas, United States Datawiz Full time
Datawiz is seeking a highly skilled and detail-oriented Data Center Technician to oversee the critical physical infrastructure of our data center located in Dallas, TX.

Key Responsibilities:

- Oversee all aspects of the data center's critical physical infrastructure, ensuring systems are operational and compliant with safety and security standards.
- Conduct regular inspections of the data center facility and perform troubleshooting and diagnostics of hardware and connectivity issues.
- Install, monitor, and maintain data center equipment including racks, switches, servers, and patch panels.
- Perform rack and stack work, assemble server racks, and handle the commission and decommission of hardware.
- Troubleshoot and document technical issues using the ServiceNow ticketing system or a similar ITSM tool.
- Perform component replacements such as DIMMs, hard drives, and power supplies.
- Adhere to change control processes and support data center capacity planning and expansion projects.
- Collaborate with vendors and service providers for equipment procurement, maintenance, and repairs.
- Provide technical support and guidance to team members and end-users.
- Respond to network and server issues after hours as needed.

Requirements:

- Extensive experience in data center hardware installation, monitoring, and maintenance.
- Familiarity with ITSM tools such as ServiceNow or equivalent systems.
- Knowledge of data center management software such as NLYTE or similar platforms.
- Experience with financial services environments preferred.
- Solid understanding of facilities infrastructure, Windows operating systems, PC troubleshooting, and management applications.

Physical Requirements:

- Ability to lift 50 lbs, walk stairs, and be on your feet for extended periods.

This is a hybrid position with the ability to work both onsite and remotely, as needed.

At Datawiz, we are committed to maintaining the reliability and performance of our mission-critical infrastructure.

Employment in this position is contingent upon the successful completion of a background check.

Additional screenings such as drug testing and/or credit checks may be required, depending on the nature of the job duties or requirements set forth by our government clients.

These checks are conducted in accordance with all applicable federal, state, and local laws.

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