Data Center Engineer

3 days ago


Dallas, Texas, United States Cypress HCM Full time
Job Description

As a Data Center Technician at Cypress HCM, you will be responsible for ensuring the smooth operation of our data center infrastructure. This includes troubleshooting console connectivity issues, server power supply related issues, and network connectivity issues. You will also be responsible for assisting L1 associate data center technicians with the installation and troubleshooting of new SSD's and NVME's into existing servers.

This role requires strong technical skills, including Linux troubleshooting experience and server hardware troubleshooting experience. You will work closely with our team of engineers to ensure that all hardware break fix activities are completed efficiently and effectively.

Key Responsibilities:

  • Perform basic hardware diagnostic and troubleshooting of servers.
  • Troubleshoot basic Linux OS level issues on all servers.
  • Installation of new SSD's and NVME's into existing servers.
  • Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly.
  • Troubleshooting and resolution of all network connectivity issues at the physical layer.
  • Resolution of manually-generated tickets through cross-functional collaboration across diverse teams.
  • Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.

Secondary Responsibilities:

  • Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting.
  • Ensure LinkedIn's data center house rules are being followed and immediately report any concerns to leadership.
  • Ensure LinkedIn's data center cleanliness, any issues with cleanliness must be reported to leadership.

Requirements:

  • 4+ years in a Data Center Engineering Role.
  • 4+ years network cabling experience.
  • 4+ years Linux troubleshooting experience.
  • 4+ years server hardware troubleshooting experience.

Preferred Qualifications:

  • Experience with data center infrastructure management (DCIM) tools.
  • Knowledge of advanced server hardware and networking technologies.
  • CompTIA A+, Server +, and/or Network + Certification.

Suggested Skills:

  • Communication.
  • Problem-solving.
  • Teamwork.

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