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Business Application Analyst
2 months ago
EAO is seeking a skilled Business Application Analyst to join our IT department. As a key member of our team, you will be responsible for the operation and development of our Order Management system, as well as other business applications.
Key Responsibilities- Incident Management: Analyze and resolve issues, provide consulting and support to users.
- Change Enablement: Analyze and implement change requests to improve business processes.
- Application Consulting: Develop business concepts and implement them in our business application.
- Support Business IT Projects: Collaborate with cross-functional teams to deliver business solutions.
- Focus Areas: Sales & Customer Service, Order Management, Pricing, and Quoting.
- Bachelor's degree in Business, Sales, or Supply Chain Management.
- 2-3 years of experience in sales and customer service business processes.
- 2-3 years of experience with an ERP system (OEBS a plus).
- Passion for IT topics.
- Excellent spoken and written English skills (German skills a plus).
Hybrid work arrangement, with the option to work from home or our North American headquarters in Shelton, CT. Travel opportunities, including international travel (10%).
