Customer Service Representative

3 weeks ago


Norfolk, Virginia, United States Midwich Group Full time
Customer Services Advisor

We are seeking a highly skilled and motivated Customer Services Advisor to join our Aftercare Excellence team. This role will involve handling post sales customer queries and assisting with key tasks such as processing product returns, carrier liaison, and communication with customers and internal staff.

To succeed in this role, the successful candidate should have an excellent telephone manner, be IT literate or have a desire to learn it, have previous customer service experience, and the ability to work on their own initiative as well as part of a team.

This role requires a driven, confident, and self-motivated individual with a can-do attitude and a desire to succeed. An ability to solve problems is an essential quality.

Please note that this role is normally based at our Diss office, however, employees are working from home at present.

No recruitment agencies please.

Please quote "CUSTSERV" when applying for this position.



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