Banking Professional
3 weeks ago
Job Summary
Capfed is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our banking operations, you will play a vital role in delivering exceptional customer experiences and providing personalized financial solutions.
Key Responsibilities
- Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with financial transactions, account openings, and loan processing.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Stay up-to-date on banking products and services, as well as regulatory requirements.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-3 years of customer service or related experience.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in banking software.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Equal Opportunity Employer
Capfed is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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