Market Service Director
1 month ago
UniFirst is seeking a seasoned professional to oversee the service department, ensuring exceptional customer satisfaction and account growth. As a Market Service Manager, you will lead a team of Route Service Managers, Supervisors, and Representatives, driving profitability and customer loyalty.
Key Responsibilities:- Recruit, train, and develop a high-performing team of Route Service Representatives and Supervisors.
- Build strong relationships with customers, elevating team achievement in customer satisfaction.
- Collaborate closely with location management to provide exceptional customer service and product programs.
- Negotiate customer contract renewals.
- Business acumen and innovative problem-solving skills.
- Results-driven, relationship-focused leadership.
- Ability to negotiate, train, coach, and lead a team.
- Strong computer proficiency (MS Office) and excellent verbal and written communication skills.
- 21 years of age, valid non-commercial driver's license, and ability to meet pre-employment DOT physical requirements.
- 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to HR@UniFirst.com or call 1-800-443-3110 to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity/affirmative action employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
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