Customer Service Associate

2 months ago


Glen Allen, United States Holiday Barn Full time

Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility

Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer Service Associates ensure positive relationships are developed and maintained with our furry guests and their owners Customer Service Associates provide critical face-to-face interaction with pet owners and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, pick an appropriate pet grooming service, and schedule boarding stays.

Holiday Barn is a high-volume pet resort in Richmond, with the opportunity to discuss pet care with owners on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures for our guests, meet and greet our customers in a friendly and professional manner, work with customers during pick-up and drop-off, have the ability to multitask and handle a high volume of phone calls in a fast-paced environment with ease. Customer Service Associates are an intuitive part of our "pack" and work within our company's values and brand experience.
PREFERRED REQUIREMENTS

  • A person who thrives on interacting with people, dogs, cats, and other animals.
  • Basic pet industry knowledge - we don't expect you to know every breed, but some pet experience is beneficial.
  • Flexibility - we are a pet boarding business; candidates must be ready to work weekends and major holidays.
  • Ability to use Microsoft 365.
  • Strong communication skills.

Full time employees may be eligible for access to company sponsored medical, dental and vision insurance, company paid life and long term disability insurance and generous paid time off. Part-time, or less than 30 hours weekly, starts at $13/hr. Full-time employment starts at $15/hr. Plus a $2 an-hour increase for anyone who works weekends.

This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

  • Glen Allen, United States Holiday Barn Full time

    Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility! Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer...


  • Glen Allen, United States Holiday Barn Pet Resorts Full time

    Job DescriptionJob DescriptionDo you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility!Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and...


  • Glen Allen, Virginia, United States Shannon Howell - State Farm Agent Full time

    Position OverviewAre you a friendly and service-oriented individual? Do you thrive in engaging with clients? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents operate as independent contractors, promoting State Farm's insurance and financial services offerings.This role is associated with a State...


  • Glen Allen, United States Holiday Barn Full time

    What do we do at Holiday Barn Pet Resorts? We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families. We also offer fun, energized playgroups for dogs to enjoy through our Doggie Day Care. Our Pet Grooming department is "paw-excellence" as we provide pets with nice sudsy...


  • Glen Allen, United States Holiday Barn Pet Resorts Full time

    Job DescriptionJob DescriptionWhat do we do at Holiday Barn Pet Resorts? We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families. We also offer fun, energized playgroups for dogs to enjoy through our Doggie Day Care. Our Pet Grooming department is "paw-excellence"...


  • Glen Allen, Virginia, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Wellness Representative. As a key member of our team, you will be responsible for introducing our Massage Envy Wellness Program to each guest, signing up new members, and supporting their choice to add body or skin care to their wellness...


  • Glen Allen, Virginia, United States Global Partners Full time

    Job Overview:Global Partners LP is a leading player in the petroleum and convenience store industry, with a vast network of locations primarily in the Northeast. We are committed to providing exceptional service to our customers through our various convenience store brands.Our Brands Include: Alltown, Mr. Mike's, XtraMart, On the Run, and Fast Freddie's. As...


  • Glen Allen, United States YMCA of Greater Richmond Part time

    Job DescriptionJob DescriptionThe Shady Grove Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast paced environment to provide quality service to members and prospective members. This part time position starts at $13.00 per hour. Must be available to work evenings and weekends.DUTIES of a Member...


  • Port Allen, United States Raising Cane's Full time

    $10 per hour - $12 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining...


  • Glen Allen, United States Cary Street Partners Full time

    Client Service AssociateSummary of ExpectationsThe Client Service Associate (Registered Client Service Associate if licensed) provides primary support to the Wealth Management Group and must possess excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors. The position will provide support to...


  • Glen Allen, Virginia, United States A&H Management Full time

    About the RoleA&H Management is seeking a highly motivated and results-driven Customer Account Coordinator to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with our customers, identifying new business opportunities, and driving revenue growth.Key ResponsibilitiesDevelop and execute a...


  • Glen Allen, Virginia, United States RemX Full time

    RemX is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Respond to inbound calls and provide timely and effective solutions to customer inquiries.Review account activity using billing systems and...


  • Glen Allen, United States Equalizer Solutions Full time

    Job DescriptionJob DescriptionEqualizer Solutions is a marketing and consulting firm, specializing in the hands-on approach needed to not only gain customers, but create long-term bonds. We are looking for like-minded, goal oriented, team players who are looking to grow with a team! As this is an Entry-Level role you will be fully trained in all areas to...


  • Glen Allen, United States RemX Full time

    RemX has an exciting CUSTOMER SERVICE SPECIALIST position available with a well-established company located in Branchville, NJ. Hours: 8-hour shift between 9 am and 8 pm Monday-Friday First 90 days requires working onsite. Possibility to work hybrid after 90 days. Responsibilities of the CUSTOMER SERVICE SPECIALIST: Responding to inbound calls Ability to...


  • Glen Allen, Virginia, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Client Service Specialist to join our team at Patient First. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate communication, and maintaining a high level of professionalism in all interactions.Key...


  • Glen Allen, Virginia, United States SONIC Drive-In Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at SONIC Drive-In. As a Team Member, you will play a vital role in delivering exceptional customer service and creating a positive dining experience for our guests.Key ResponsibilitiesProvide top-notch customer service by greeting guests, taking orders, and...


  • Glen Allen, United States RemX Full time

    RemX has an immediate opening for a Customer Service Representative with a great company located in Omaha, Nebraska. Hours: 8 am- 5 pm Monday-Friday Location: 100% onsite Pay: $20-$25/hr (based on experience, education, etc.) Responsibilities of the Customer Service Representative: Respond to inbound calls from internal team members who need assistance...


  • Glen Allen, Virginia, United States Ulta Beauty Full time

    Job Summary:We are seeking a highly motivated and customer-focused Lead Cashier to join our team at Ulta Beauty. As a key member of our retail team, you will be responsible for providing exceptional guest service, processing sales transactions, and promoting our products and services.Key Responsibilities:Promptly acknowledge and warmly greet each guest...


  • Ruther Glen, United States Wawa Full time

    Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping, and other related functions. The...


  • Glen Ellyn, United States Jet Brite Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite located at 375 Roosevelt Rd, Glen Ellyn, IL, is the perfect position for you! You will bring joy to people’s journeys by...