Service Coordinator

1 week ago


Springfield, New Jersey, United States Allmark Door Company Llc Full time
Job Overview

We are seeking a highly skilled Service Coordinator to join our team at Allmark Door Company LLC. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of our services to our clients.

Key Responsibilities:

  • Coordinate and direct activities of project personnel and technicians to ensure projects are completed on schedule and within budget.
  • Dispatch technicians to service and emergency calls, and monitor emails with promptness and urgency.
  • Communicate with customers regarding schedules and maintain the highest level of customer satisfaction.
  • Document and record all information regarding the needed service.
  • Arrange for the delivery of equipment, rentals, and all corresponding purchase orders while tracking job costs.
  • Submit repair proposals and create customer quotes for Preventative Maintenance and Emergency Service work.
  • Prepare service schedules to maximize capacity by ensuring productive use of all assets, including assignment of personnel, equipment, and supplies.
  • Check the company's fleet dispatch system to ensure time travel is within the dispatched window given.
  • Professionally and legibly complete or direct and review completion of all on-site paperwork for the company and customer.

Requirements:

  • Valid Driver's License
  • High School Diploma or GED

Benefits:

  • Paid Time Off: Enjoy time to recharge with paid vacation and personal days.
  • Paid Holidays: Celebrate holidays with paid time off.
  • Medical Benefits: Health, dental, and vision coverage.
  • Ancillary Benefits: Accident Protection, Hospital Indemnity, and Critical Illness.
  • Retirement Plan: Secure your future with our retirement plan options.
  • Life Insurance: Protect yourself and your loved ones with our life insurance coverage.
  • Disability Coverage: Benefit from both short-term and long-term disability insurance.


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