Service Coordinator
1 week ago
We are seeking a highly skilled Service Coordinator to join our team at Allmark Door Company LLC. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of our services to our clients.
Key Responsibilities:
- Coordinate and direct activities of project personnel and technicians to ensure projects are completed on schedule and within budget.
- Dispatch technicians to service and emergency calls, and monitor emails with promptness and urgency.
- Communicate with customers regarding schedules and maintain the highest level of customer satisfaction.
- Document and record all information regarding the needed service.
- Arrange for the delivery of equipment, rentals, and all corresponding purchase orders while tracking job costs.
- Submit repair proposals and create customer quotes for Preventative Maintenance and Emergency Service work.
- Prepare service schedules to maximize capacity by ensuring productive use of all assets, including assignment of personnel, equipment, and supplies.
- Check the company's fleet dispatch system to ensure time travel is within the dispatched window given.
- Professionally and legibly complete or direct and review completion of all on-site paperwork for the company and customer.
Requirements:
- Valid Driver's License
- High School Diploma or GED
Benefits:
- Paid Time Off: Enjoy time to recharge with paid vacation and personal days.
- Paid Holidays: Celebrate holidays with paid time off.
- Medical Benefits: Health, dental, and vision coverage.
- Ancillary Benefits: Accident Protection, Hospital Indemnity, and Critical Illness.
- Retirement Plan: Secure your future with our retirement plan options.
- Life Insurance: Protect yourself and your loved ones with our life insurance coverage.
- Disability Coverage: Benefit from both short-term and long-term disability insurance.
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