Clinical Operations Manager PDC
2 weeks ago
We are seeking a highly skilled Clinical Operations Manager to join our team at Advocate Health. The successful candidate will be responsible for planning, managing, and evaluating operations/services to ensure quality, efficiency, and cost-effectiveness.
Key Responsibilities- Participate in short and long-term planning to meet center goals, analyzing and planning for the needs of the area, and reviewing monthly revenue reports to evaluate PDC financial performance.
- Establish staffing requirements, plan for the appropriate utilization of human resources, and prepare monthly productivity reports for physicians and therapists.
- Monitor quality of patient care and patient satisfaction, oversee the implementation of measures to improve both, including performance improvement projects.
- Facilitate care delivery in conjunction with the patient-focused model across all three clinical areas of the PDC: Behavioral Health, Physical Medicine and Rehabilitation, and Medical Services.
- Initiate and manage agreements with independent contractors and training agreements with external organizations, serving as a liaison to independent contractors and training sites.
- Develop and implement policies and procedures to assure effective and efficient operations consistent with Advocate Medical Group philosophy, policies, and procedures.
- Ensure compliance with all regulatory agency standards, including federal, state, city, Accrediting Organization, IDPH, and all hospital policies and procedures.
- Promote patient safety by reporting issues through established channels and participating in safety initiatives.
- Monitor associate goals, identify areas of opportunity to improve associate satisfaction, and develop and incorporate performance improvement projects.
- Ensure that standards of practice are developed, implemented, and evaluated in conjunction with monitoring and evaluation activities within the area.
- MSW or MA degree
- 2 years of leadership experience
- Good communication skills
- Team building skills
- Ability to cooperate well with others
- LCSW or LCPC
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