Customer Experience Specialist

1 week ago


Silverthorne, Colorado, United States Columbia MD Full time

Are you a people person with a passion for delivering exceptional customer experiences? Do you have experience working in a fast-paced retail environment and possess excellent communication skills? If so, we encourage you to apply for our Customer Experience Specialist role at Columbia Sportswear Company. As a Customer Experience Specialist, you will play a vital role in ensuring our customers have an exceptional shopping experience, while also contributing to store profitability and achieving sales goals.

About the Role:

This is a part-time opportunity that requires flexibility and adaptability, with a focus on maintaining store and visual merchandising standards, processing cash register transactions, and assisting consumers with product inquiries. You will work closely with our Store Leadership Team to achieve sales goals and maintain a clean and organized store environment.

Key Responsibilities:
  • Maintain store and visual merchandising standards, including stocking shelves and retrieving merchandise from stock rooms.
  • Process cash register transactions accurately and efficiently, handling sales, returns, and exchanges.
  • Assist consumers with product inquiries, providing information on features, benefits, and availability.
  • Contribute to store profitability by receiving and processing incoming and outgoing products accurately and efficiently.
Requirements:
  • No specific education required (High School Diploma or GED preferred).
  • Experience interacting with and serving consumers.
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
  • 16 years of age or older.
Benefits:

We offer a competitive salary range of $18.00 - $25.92 per hour, as well as opportunities for advancement and professional growth. Our employees enjoy a range of benefits, including a 401(k) plan with a generous company match, commuter benefits, and employee discounts on our products.



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