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Accounts Receivable and Credit Risk Specialist

2 months ago

Bedford, Massachusetts, United States Novanta Full time
Elevate your career with impactful innovations At Novanta, we are at the forefront of technological advancements that are revolutionizing healthcare and advanced manufacturing. Our engineered components and sub-systems are designed to enhance productivity, improve lives, and redefine possibilities across various critical applications, including minimally invasive surgery, robotics, and 3D metal printing.

As a unified global team, Novanta operates from over 26 locations across The Americas, Europe, and Asia-Pacific. We pride ourselves on fostering a workplace culture that values teamwork, collaboration, and empowerment. Join us in exploring the opportunities at Novanta.

Company Overview

At Novanta, we are committed to powering innovations that matter. Our technology products are essential for transforming healthcare and advanced manufacturing, serving as a trusted partner to medical and industrial original equipment manufacturers (OEMs) worldwide. We specialize in engineering components and sub-systems that deliver unparalleled precision and performance for mission-critical applications.

Novanta is a publicly traded entity on NASDAQ under the symbol NOVT, with a global presence across EMEA, The Americas, and Asia Pacific.

Business Unit Overview

This role is part of Novanta's Corporate and Shared Services global teams, which are integral to executing the company's strategic objectives and operational efficiency. These teams encompass key business functions such as Finance, Accounting, Human Resources, Information Technology, Legal, Compliance, Corporate Development, and Corporate Marketing. They collaborate closely with all business units to support initiatives that contribute to the organization's financial success.

Position Details

The Accounts Receivable and Credit Risk Specialist is tasked with managing credit exposure and collecting receivables for designated product lines. Key responsibilities include assessing customer financial health, approving credit limits, and ensuring timely collection of outstanding invoices. This role necessitates daily interactions with customers, the internal sales team, and the corporate finance department, as well as regular communication with business leaders to address and resolve any issues.

Primary Responsibilities
  • Assess credit risk and establish credit limits, subject to management approval.
  • Manage collections and resolve overdue accounts.
  • Maintain credit and collection metrics within acceptable parameters, including average days delinquent and past due amounts.
  • Act as the primary liaison with sales support and customer service to reconcile accounts and address credit hold situations.
  • Conduct thorough analysis of data from bank and trade references.
  • Initiate and maintain accurate records of communications, collection efforts, and account reconciliations.
  • Review orders on credit hold and take necessary actions to ensure timely delivery.
  • Prepare bi-weekly accounts receivable aging reports.
  • Analyze and report on credit memo and write-off activities.
  • Review cash applications and reconcile with open receivables as needed.
  • Engage in ad hoc projects as required.
  • Interpret and apply company policies regarding collections.
Required Experience, Education, Skills, Training, and Competencies
  • 4-8 years of experience in collections.
  • Experience with customer-based portal accounts is preferred.
  • Self-motivated individual who can work effectively both independently and within a team.
  • Ability to thrive in a dynamic, fast-paced environment while maintaining focus and achieving results.
  • Excellent verbal and written communication skills.
  • Strong organizational, negotiation, and problem-solving abilities.
  • Ability to interpret company documentation related to collection policies and practices.
  • Proficient in Microsoft Excel, Outlook, and Adobe Acrobat; experience with Oracle is highly desirable.
Physical Requirements
  • Ability to work in a standard office environment and utilize standard office equipment, including computers.
  • Capability to read computer screens and printed materials.


Novanta is an equal employment opportunity and affirmative action employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.