Account Specialist III

1 day ago


Bedford, Massachusetts, United States Ampcus Full time

Delivering Exceptional Client Experiences

Job Summary:

Ampcus is seeking a highly skilled Account Specialist III to provide top-notch customer support and account management services to our valued clients. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Serve as a single point of contact for assigned clients, providing timely and effective support.
  • Address client inquiries, resolve issues, and provide information to ensure client satisfaction.
  • Escalate complex service requests or potential new business opportunities to technical support or sales staff.
  • Ensure accurate and up-to-date client information in CRM systems.

Requirements:

To be successful in this role, you will need:

  • High School Diploma
  • Excellent communication and interpersonal skills
  • Ability to work under direct supervision and handle basic issues

About Ampcus:

Ampcus is a leading provider of innovative solutions and services. We are committed to delivering exceptional client experiences and building long-term relationships with our clients.



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