Mobility Specialist
2 weeks ago
We are seeking a highly skilled Mobility Specialist to join our team at the Toledo Area Regional Transit Authority (TARTA). As a key member of our staff, you will play a critical role in ensuring the provision of exceptional customer service and transportation services to our community.
Key Responsibilities- Evaluate and assess individuals' eligibility for paratransit services, ensuring compliance with relevant laws and regulations.
- Maintain accurate and up-to-date records of client information, transportation services provided, and assessment outcomes.
- Collaborate with medical staff and personnel to facilitate the application and assessment process.
- Provide instruction and consultation on the use of TARTA and TARPS systems, pedestrian safety, and community awareness.
- Identify and resolve conflicts related to No Show penalties, ensuring a fair and equitable experience for all customers.
- Stay informed about TARTA and TARPS system updates, as well as other transportation systems, to provide expert guidance to customers and staff.
- Bachelor's degree in social services, education, rehabilitation, or a related field, or equivalent work experience.
- One year of experience working in areas of habilitation or habilitation services.
- Valid driver's license and standard First Aid/CPR certification.
- Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
- Strong knowledge of travel training practices, community transit systems, and safety procedures.
As a Mobility Specialist at TARTA, you will enjoy a dynamic and supportive work environment, opportunities for professional growth and development, and the satisfaction of making a positive impact on our community.
We are an Equal Employment Opportunity (EEO) employer and welcome applications from diverse candidates. If you are passionate about providing exceptional customer service and transportation services, we encourage you to apply for this exciting opportunity.
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Computer Support Specialist
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Critical Care Transport Specialist
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