GetGo Team Supervisor

7 days ago


Powell, Ohio, United States GetGo Café + Market Full time
Position Overview

A GetGo Team Supervisor oversees Crew and WetGo Leads along with other Team Members. This role reports directly to a Supermarket Store Leader.

The Supervisor is accountable for recruiting suitable candidates, ensuring comprehensive training is completed, and guiding the development of the team.

Driving sales through effective coaching and directing Team Members to implement merchandising strategies, providing exceptional customer service, managing expenses, and continuously enhancing processes are essential responsibilities.

Job Details

Experience Required: 3 to 5 years
Experience Desired: 1-3 years in Retail Management or supervisory roles

Education Desired:
High school diploma or equivalent

Lifting Requirement:
Up to 50 pounds

Age Requirement:
At least 18 years of age

Key Responsibilities
Your primary duties encompass one or a combination of the following tasks:
  1. Conduct interviews, select, and train Team Members;
  2. Direct the activities of Team Members;
  3. Evaluate Team Members' productivity and efficiency to recommend promotions or other status changes;
  4. Address Team Member concerns, including complaints;
  5. Administer disciplinary actions as necessary;
  6. Plan and organize work schedules;
  7. Assign tasks among Team Members;
  8. Ensure the safety and security of Team Members and the store;
  9. Manage departmental or location budgets;
  10. Oversee inventory management for your department or location;
  11. Implement compliance measures.

Consistently make informed decisions and take appropriate actions to:
  • Achieve or surpass key performance metrics;
  • Execute merchandising strategies to maximize sales and minimize waste;
  • Manage inventory effectively to enhance sales, control costs, and reduce waste;
  • Schedule Team Members to ensure adequate coverage that meets business and Team Member needs;
  • Delegate and assign tasks to Team Members to align work with their skills and knowledge.

Conduct interviews for Team Member candidates following established procedures. Collaborate with store or district leaders on final hiring decisions.
Support the professional growth of Team Members through effective talent management processes.

Provide ongoing, constructive feedback and coaching to Team Members regarding safety, service, and overall performance, including fair management of performance issues.

Model our Core Values and relevant Skills for Success, ensuring Team Members possess the necessary knowledge and skills.
Ensure all Team Members receive training to perform their roles safely and effectively while delivering excellent customer service. Conduct comprehensive store orientation in accordance with standard procedures, including follow-up with new Team Members during and after initial orientation and job skills training.
Ensure that store conditions meet or exceed standards for safety, service, and operational efficiency by engaging Team Members in continuous improvement initiatives.
About Us
At Giant Eagle Inc., we are more than just food, fuel, and convenience. We are a large family of diverse and talented Team Members.

Our people are the heart and soul of our organization. This is why we strive to foster a nurturing environment that offers numerous career opportunities for growth.

Deep caring and strong family values are what make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis Areas.

From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we work together to provide food for shoppers and smiles on their faces.

We are continuously looking for the best Team Members to welcome into our family.

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