Housing Specialist Coordinator

3 weeks ago


San Diego, California, United States Serene Health Full time
Job Overview

At Serene Health, we are dedicated to empowering individuals and families to achieve self-sufficiency in health and wellness. As a Community Support Case Manager, you will play a vital role in our mission by providing comprehensive support and care to those in need.

Estimated Salary: $24-$27 USD per hour, based on location and experience.

Job Description

The official job title is Community Support Outreach Specialist. This role cultivates relationships with community programs, members, and leaders to develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing.

Key Responsibilities:

  • Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information.
  • Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment.
  • Maintain open channels of communication and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers, and training programs.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A valid California driver's license and valid vehicle insurance.
  • A high school diploma or GED.
  • Minimum of 1 year experience in case management, patient care, customer service, call center, or patient care.
  • Bilingual in Spanish (preferred).
  • Excellent communication, interpersonal, customer service, active listening, and organizational skills.
  • Computer skills for documentation, email, and chat support.
  • Proficient skills in working independently and collaboratively in a team to provide member care.
Benefits

We offer a comprehensive benefits package to support your overall well-being. This includes:

  • Medical, dental, and vision benefits.
  • Short- and long-term disability benefits.
  • Voluntary accident, critical illness, and hospital indemnity plans.
  • Flexible spending accounts.
  • Employee assistance program (EAP).
  • 401(k) retirement plan after 1 year of employment.
  • Paid vacation and sick leave.
  • Paid holidays.
  • Employee referral program.
  • Company discount program.
About Us

Serene Health is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We believe that everyone deserves access to quality healthcare and supportive services. Join us in making a positive impact in the lives of others.



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