Annual Fund Coordinator

2 weeks ago


Fort Wayne, Indiana, United States Fort Wayne Philharmonic Full time
Job Title: Annual Fund Coordinator

Join the Fort Wayne Philharmonic team as an Annual Fund Coordinator, where you will play a vital role in supporting the Development department with in-office operations and the execution of the Annual Fund campaign and other development-related events.

Key Responsibilities:
  • Manage updates to the Philharmonic's donor database (Tessitura) and donor mailing lists to ensure all contacts are properly moved through the development process and coded appropriately.
  • Generate acknowledgements for all gifts within 72 hours of receipt, ensuring membership levels are appropriately adjusted, receipts are accurate, and donor incentives and benefits are properly fulfilled.
  • Process donor gifts, payments, and pledges accurately and in a timely manner.
  • Provide database support for the Development operation, including data extractions, list generation, constituent updates, maintenance of memberships, analysis of trends, and campaign progress reporting.
  • Assist with Annual Fund direct mail campaigns by providing appropriate donor renewal, prospect, and acquisition leads to the annual fund team and mail house in accordance with the mailing schedules.
  • Answer and return calls from donors within 24 hours, providing excellent customer service to all callers.
  • Help staff donor events as a representative of the FWPO staff, including concert duty in the donor lounge, open rehearsals, donor appreciation events, and other special donor stewardship and cultivation events.
  • Track and analyze event prospects and attendees, including RSVPs, rates of attendance, and cost/benefit analysis.
  • Provide excellent internal and external customer service, with the ongoing goal of building relationships with all those served by the Philharmonic.
Reporting Relationships:
  • Reports to the Director of Development.
  • Works closely with members of the Marketing, Education, and Finance teams.
Requirements:
  • Bachelor's degree.
  • A minimum of one (1) year increasingly responsible development, non-profit, or related administrative experience.
  • Background and/or interest in symphonic music or the arts is desirable.
  • Extensive computer skills - familiarity with databases (Tessitura preferred).
  • Proficient in Microsoft, including but not limited to Excel, Outlook, and Word.
  • Ability to adjust schedule as needed for support at functions, which frequently occur on evenings and weekends.
  • Ability to communicate effectively with individuals.
  • Ability to handle multiple responsibilities and meet deadlines.
  • Excellent writing, critical thinking, strategic planning, problem-solving skills, and attention to detail.
  • Team player.
Compensation:

Commensurate with experience. Benefits include health and dental insurance, employee opt-in to 403(b) plan, paid vacation, holiday, and sick leave.

The Fort Wayne Philharmonic is a dynamic and collaborative work environment where internal customer service and courtesy toward one's colleagues are as valued as interactions with external constituents. We are committed to fostering a lifelong love of classical music through performance and education, and we are seeking a highly motivated and detail-oriented individual to join our team as an Annual Fund Coordinator.



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