Technology Infrastructure Manager

2 weeks ago


Houston, Texas, United States GTN Technical Staffing and Consulting Full time
Hiring a Technology Program Manager

We are seeking a highly skilled Technology Program Manager to oversee and manage our clients firm's technology infrastructure, ensuring seamless operation of the network systems.

This pivotal role plays a critical part in optimizing our technology solutions to support our business objectives.

Key Responsibilities:
  • Oversee technology infrastructure and ensure seamless operation of network systems
  • Manage relationships with third-party vendors and service providers to meet performance and service level agreements (SLAs)
  • Lead the firm's cybersecurity program, including risk assessments and mitigation plans
  • Communicate effectively with senior management regarding IT strategies, performance, and issues
  • Develop, implement, and maintain IT policies and procedures to ensure efficient operations, compliance with regulatory standards, and alignment with organizational goals
  • Implement best practices to enhance service delivery
  • Serve as a liaison between employees and the firm's IT services vendor for IT-related questions or concerns
  • Provide IT training and support for employees to enhance their understanding and use of the firm's technology tools
  • Coordinate and execute the employee onboarding and offboarding processes
Requirements:
  • Bachelor's Degree in Information Systems, Computer Science, or a related field
  • 5+ years' experience in IT service delivery
  • Proven track record of managing third-party vendors
  • Demonstrated project management skills, including planning, execution, and monitoring
  • Proficiency in best practices for network administration and cybersecurity
  • Strong understanding of regulatory requirements related to IT
  • Excellent communication and interpersonal skills
  • Ability to provide excellent customer service and support to internal stakeholders
  • Ability to work independently with minimal supervision and thrive in a fast-paced environment


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