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Patient Financial Advisor

2 months ago

Olympia, Washington, United States Swedish Full time

Job Summary

We are seeking a skilled Patient Financial Counselor to join our team at Swedish. As a Patient Financial Counselor, you will play a critical role in ensuring the financial well-being of our patients and their families.

Key Responsibilities:

  • Provide exceptional customer service to patients and their families, addressing their financial concerns and questions.
  • Conduct financial clearance and payment collection, ensuring accurate and timely processing of patient accounts.
  • Collaborate with patients and their families to identify and secure financial assistance and sponsorship opportunities.
  • Develop and maintain strong relationships with patients, families, and healthcare teams to ensure seamless communication and care.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • 2+ years of experience in a hospital, clinic, or healthcare business office, with a focus on revenue cycle management.
  • Proven ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.

Preferred Qualifications:

  • Experience with automated, computerized account follow-up systems, preferably in Epic.
  • Knowledge of reimbursement processes and health care accounts from insurance companies.

About Swedish

At Swedish, we are committed to delivering exceptional patient care and service. Our team is dedicated to creating a positive and supportive work environment, where every employee has the opportunity to grow and thrive. If you are a motivated and compassionate individual who is passionate about delivering outstanding patient care, we encourage you to apply for this exciting opportunity.