General Manager

1 month ago


Santa Fe, New Mexico, United States Residence Inn - Santa Fe Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our Residence Inn Santa Fe team. As a key member of our management team, you will be responsible for the overall success of the hotel, including guest satisfaction, financial performance, sales and revenue generation, marketing, and delivering a return for investors.

Key Responsibilities:
  • Develop and execute business plans to maximize guest satisfaction, profitability, and market share.
  • Lead and represent the hotel in alignment with our company's core values and mission.
  • Ensure brand strategies and initiatives are executed on property to ensure compliance with brand standards and meeting guest expectations.
  • Manage relationships between brand, property ownership, and the management company through proactive communication, setting performance objectives, and delivering solid returns for all stakeholders.
  • Conduct monthly and annual property critiques and business reviews to ensure ongoing development of the management team.
  • Ensure compliance with all labor requirements, compliance with federal, state, and local requirements, as well as company policy and procedure.
Requirements:
  • Minimum three years' experience as an Assistant General Manager, Operations Manager, Front Office Manager, or Department Manager in a full or select service hotel.
  • Ability to read, write, and speak English fluently.
  • Proficiency in computers to include Microsoft Word, Excel, and other hotel operating systems.
  • Proven record of success with Quality Assurance reviews and Guest Satisfaction.
  • Excellent oral and written communication skills.
  • Time management and organizational skills.
  • Demonstrated proficiency in managing to a performance plan (budget/forecast).
  • Demonstrated proficiency reading and understanding profit and loss statements.
  • Thorough understanding of total hotel operations.
What We Offer:

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.


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