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Inland Transportation Coordinator
2 months ago
About TRC Talent Solutions: We are proud to collaborate with a prominent Global Logistics Company, recognized for its superior liner and logistics services. With a workforce of 13,000 professionals worldwide, our partner guarantees the seamless movement of goods across the globe. Being part of this organization means engaging with advanced technology, diverse career paths, and a strong commitment to sustainability, safety, and quality management. With a legacy of over 170 years, our partner consistently sets high benchmarks and pursues innovation.
Role Overview: As the Inland Delivery and Transportation (IDT) Coordinator, you will oversee and manage the logistics of transporting goods within our operational framework. This includes coordinating activities with operational vendors, addressing exceptions for intermodal shipments, and ensuring effective communication with customers, authorities, terminals, depots, and internal teams. Your responsibilities will cover a range of tasks aimed at ensuring timely and cost-effective transport, proper management of return shipments, adherence to relevant regulations, and proactive resolution of issues.
Key Responsibilities:
- Facilitate timely and cost-effective transport of containers via rail, truck, barge, and feeder vessel within the designated operational area.
- Oversee the management of return shipments and ensure appropriate routing for economical intermodal operations.
- Monitor and confirm work orders to ensure completion within the specified timeframe.
- Research and prepare documentation for intermodal cargo claims as necessary.
- Ensure compliance with regulations concerning hazardous materials, heavy/overweight cargoes, and out-of-gauge shipments.
- Maintain proactive communication with legal and insurance departments, providing necessary documentation.
- Address and resolve issues with customers, vendors, and internal offices as required.
- Authorize and transfer work orders that exceed coordinator authorization.
- Ensure timely follow-up on cargo dwell time, targeting no more than 24 hours post-announcement.
- Manage the daily operations of the call center, aiming for 90% compliance with readiness.
- Consistently apply policies in all personnel actions.
- Support and provide backup for the VIP team, handling special accounts and US Flag accounts as directed.
- Engage in projects as required by management.
Qualifications:
- Associate degree with a minimum of 2 years of experience in the Maritime Industry or equivalent.
- Specialized knowledge of operational principles for at least 2 years.
- Familiarity with shipping terminology, routing, schedules, and practices across various countries, carriers, ports, and terminals.
- Proficiency in MS Office applications and other relevant software.
Working Conditions: The role primarily involves sitting, communicating, and using hands and fingers for computer tasks. Close vision is necessary, and occasional lifting of up to 15 pounds may be required. Mental stress due to time constraints may occur, but reasonable accommodations can be made for individuals with disabilities.
Be part of shaping the future of global logistics with TRC Talent Solutions.