Front Desk Professional

6 days ago


Rochester, New York, United States Rochester Regional Health Full time
Rochester Regional Health is dedicated to delivering exceptional healthcare experiences. As an Access Associate, you will play a vital role in ensuring that our patients receive timely and compassionate care. Your responsibilities will include managing incoming calls, greeting patients, and scheduling appointments. In addition to your administrative duties, you will also have the opportunity to contribute to the growth and development of our organization through advancement opportunities and tuition assistance programs.

We are committed to fostering a supportive and inclusive work environment, with benefits such as no weekends or holidays, personal time, and health & wellness benefits starting on your first day. Our goal is to help you achieve your full potential while making a meaningful impact in the lives of our patients and their families.

Key Responsibilities:
  • Customer service and communication
  • Registration and verification
  • Billing and payments

Requirements:
  • 2-year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills
  • Bilingual (Spanish) preferred

Estimated Salary: $17.65 - $19.30 per hour

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