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Transportation Operations Specialist

2 months ago

Novi, Michigan, United States Ryder System Full time
Job Summary

Ryder is seeking a skilled Transportation Analyst to join our team. As a key member of our Transportation Management team, you will be responsible for managing business processes to ensure that our solutions meet customer requirements.

Key Responsibilities
  • Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
  • Provide support function activity, including accuracy and timeliness of data processing, reporting analysis, and customer-specific inquiries.
  • Interact with clients to resolve problems and coordinate implementations.
  • Cohesively work with internal SMEs to resolve problems and/or support implementations.
  • Process and distribute weekly and monthly customer metrics and develop customer performance reports.
  • Prepare various reports as required and update SCLM and SCMP.
  • Initiate continuous process improvement activities and monitor results.
  • Measure transportation network cost and service performance and analyze, implement, and develop improvement initiatives in support of the Account Executive.
  • Coordinate TM procurement activities to achieve best cost/service solution network.
  • Prepare for client quarterly and monthly account reviews.
  • Evaluate, quantify, and present opportunities for continuous improvement at assigned accounts.
Requirements
  • College degree/Technical Certification required in Business, Logistics, Transportation. A combination of other education and experiences will be considered.
  • Bachelor's degree preferred in Business, Logistics, Transportation.
  • Two (2) years or more of industry-related experience required.
  • Two (2) years or more experience in custom and flow of freight as well as Transportation Management required.
Benefits

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Equal Opportunity Employer

Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.