PT Front Office Coordinator

6 days ago


Cincinnati, Ohio, United States Bon Secours Mercy Health Full time

About the Role

We are looking for a highly organized and detail-oriented Physical Therapy Scheduler to join our team in the West market. As a key member of our front office staff, you will be responsible for scheduling appointments, managing patient flow, and providing exceptional customer service.

The successful candidate will have a strong understanding of medical terminology, excellent communication skills, and experience working in a fast-paced environment. If you are passionate about delivering excellent patient care and working collaboratively with a dynamic team, we encourage you to apply.

  • Accurate scheduling of physical therapy services using EMR/Epic system
  • Verifying patient charges and ensuring accuracy through charge reconciliation process
  • Maintaining departmental schedule and ensuring accuracy and accountability for cancellations
  • Providing exceptional customer service and responding to patient inquiries

We offer a collaborative work environment, opportunities for professional growth and development, and a comprehensive benefits package.


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