Cloud Infrastructure Technical Specialist
1 week ago
Leidos is a leading provider of innovative solutions in the digital modernization sector. Our team values inspired, passionate, and united employees who further our mission to provide innovative solutions and make a positive difference in the world.
Job Overview
We are seeking a System Administrator to support a large enterprise IT contract for the DOD. This role requires an individual who is technical, customer-oriented, and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software.
Key Responsibilities
- Conduct real-time monitoring of the health and status of enterprise services, coordinate with respective service lanes for outage resolution, and track outage and changes to the environment through to completion.
- Leverage prior experience and Standard Operating Procedures (SOPs) to assist with triage and determining impact for any service disruptions noted through monitoring or via direct communication with Service Desk personnel, mission centers, and government leadership.
- Work in a team environment to ensure mission needs are met and ensure functionality of capabilities for customers.
Requirements
- Familiarity with AWS cloud services and the cloud ecosystem.
- Experience with Tier 2 system administration.
- Experience with scripting/automation.
- Experience troubleshooting issues in a growing environment.
- Experience with log reviews, incident analysis, and identification of issue trends.
- Experience with server patch management methodologies.
- Strong oral and written communications skills.
- Track record of working effectively within a team and supporting peers toward improved processes and results.
Education and Clearance
- Bachelor's degree with 6 years of relevant experience or Master's degree with 4 years.
- Education equivalency of Associate's with 8 years of related experience or High School Diploma with 10 years of related experience can be used in lieu of Bachelor's degree.
- Due to the nature of the government contracts, US Citizenship is required.
- TS/SCI with Poly required for position at start or TS/SCI and willingness to obtain a poly.
Salary and Benefits
The estimated salary range for this role is $68,900 - $124,550. Leidos offers many opportunities for career development and advancement. Learn more about the benefits we offer: https://www.leidos.com/careers/pay-benefits.
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