Cloud Infrastructure Technical Lead

1 week ago


Navy Yard City, Washington, United States Leidos Full time
Job Description

We are seeking a highly skilled Cloud Infrastructure Technical Lead to support our large enterprise IT contract for the DOD. In this role, you will conduct real-time monitoring of the health and status of enterprise services, coordinate with respective service lanes for outage resolution and track outage and changes to the environment through to completion.

This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities for customers. The successful candidate must possess strong technical skills around AWS cloud services and the cloud ecosystem, as well as experience with Tier 2 system administration, scripting/automation, and troubleshooting issues in a growing environment.

The Cloud Infrastructure Technical Lead will analyze recurring problems and initiate solutions for preventing reoccurrence. Individuals in this role may be required to remotely log into the end users' endpoint (desktops and/or servers) in order to perform technical software configuration, rebooting, and other remedial actions.

Daily Mission Critical Tasks:

  • Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
  • Develop solutions to complex technical issues.
  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
  • Update operations and maintenance documentation for 24/7/365 personnel.

Required Skills and Qualifications:

  • Foundation of knowledge around AWS cloud services and the cloud ecosystem.
  • Experience with Tier 2 system administration.
  • Experience with Scripting/Automation.
  • Experience troubleshooting issues in a growing environment.
  • Experience with log reviews, incident analysis, and identification of issue trends.
  • Experience with server patch management methodologies.
  • Time management skills.
  • Strong oral and written communications skills.
  • Track record of working effectively within a team, and support to peers toward improved processes and results.

Benefits:

  • Leidos offers many opportunities for career development and advancement.
  • Learn more about the benefits we offer: https://www.leidos.com/careers/pay-benefits.

Pay Range: $68,900.00 - $124,550.00



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