Director of Operations

2 days ago

Pensacola, Florida, United States Mediacom Communications Full time
Director, Area Operations

Mediacom Communications is seeking a highly skilled and experienced Director, Area Operations to lead our cable systems in the Gulf Breeze, FL area. As a key member of our management team, you will be responsible for ensuring the smooth operation of our systems, delivering high-quality programming and services to our customers, and driving business growth and profitability.

Key Responsibilities:
  • Direct the activities of the system's workforce, prepare reports for analyzing operations, identify problems, and recommend corrective solutions.
  • Provide direction and guidance necessary to ensure efficient and cost-effective system operation, within approved operating and capital budgets.
  • Direct marketing and sales activities to ensure maximum subscriber growth, retention, and service.
  • Ensure the delivery of high-quality programming, system clarity, and service to maintain a favorable level of customer satisfaction.
  • Ensure favorable relationships with all communities, residents of the areas served, and public officials to protect the Company's franchises and permit profitable subscriber rates.
  • Supervise employees; administration of EEO policies, hiring and termination practices, and training, development, appraisal, and motivational techniques.
  • Travel to all cable systems under his/her management as needed.
  • Administer fairly all Company policies and procedures, both written and unwritten.
Requirements:
  • Bachelor's degree or equivalent experience.
  • Minimum five years related experience, including some administrative and/or supervisory responsibilities and exposure to marketing, engineering, and accounting.
  • Ability to organize, plan, motivate, and control system's overall performance. Management-oriented with the ability to perform professionally at this level.
  • Up-to-date knowledge of technical developments in the industry.
  • Valid driver's license with satisfactory driving record.
What We Offer:
  • Health, vision, and dental insurance.
  • Paid vacation, holidays, and flex paid time off.
  • 401K with generous company match.
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided.
  • Education Enrichment up to $5,000 per year for qualified employees.
  • Employee Wellness Program.

Mediacom Communications is an Equal Employment Opportunity (EEO) employer and prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws.

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