Student Accounts Representative
3 weeks ago
As a Student Accounts Representative, you will play a critical role in overseeing various administrative operational issues and administering defined operational programs. You will analyze and resolve operational problems of moderate scope, providing customer-oriented, value-added collections, billing, and payment services to students, departments, and third-party agencies.
Key Responsibilities- Manage financial compliance policies and procedures, accounts receivable, billing, and collections
- Provide counseling and compliance with applicable federal, state, and local regulations and policies related to stipends, refunds, student loans, exit interviews, and third-party invoicing
- Manage professional relationships with students, departments, partners, and third-party agencies
- Handle personal workload to ensure office service levels are achieved
- Use sound judgment in responding to issues and concerns
- Communicate effectively with all levels of staff verbally and in writing
- Multi-task with demanding timeframes
- Use discretion and maintain confidentiality
- Bachelor's degree in a related area and/or equivalent experience/training
- 3 or more years of work experience with managing financial compliance policies and procedures, accounts receivable, billing, and collections with the University of California system or other higher education institution of a comparable size
- Knowledge of core finance functions, analysis, project management, regulatory compliance, and modified payments
- Demonstrated ability to apply theory and put it into practice with an in-depth understanding of the professional field
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
We are committed to equity and diversity, and we seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence.
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