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Cheese Shop Customer Service Representative

2 months ago

Buffalo, New York, United States Wegmans Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Cheese Shop team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, educating customers on our unique cheeses and offerings, and ensuring the freshest and best variety of cheeses are on display and available throughout the day.

Key Responsibilities

  • Provide proactive and personalized customer service to ensure a positive shopping experience
  • Develop and maintain product knowledge to effectively educate customers on our cheese offerings
  • Ensure the cheese shop is well-stocked and visually appealing, with a focus on maintaining a clean and organized environment
  • Work collaboratively with the team to achieve sales goals and provide excellent customer service
  • Participate in ongoing training and development to stay up-to-date on new products and services

What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a flexible schedule, including weekends and holidays
  • Strong communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time

Why Wegmans?

At Wegmans, we are committed to helping our customers live healthier, better lives through exceptional food and service. We are a family-owned company with a long history of innovation and community involvement. Our employees are the heart of our business, and we are dedicated to creating a positive and inclusive work environment that supports their growth and success.