Property Leasing Specialist

2 weeks ago


Frederick, Maryland, United States Maryland Management Company Full time
Job Overview

Company Overview:
Maryland Management Company is a reputable organization that oversees a diverse portfolio of over forty residential communities, totaling more than 10,000 apartment units across Maryland and Florida. Founded in 1949, we are dedicated to delivering affordable, high-quality housing and exceptional customer service while positively impacting the communities we serve.

Position Summary:

The role of a Property Leasing Specialist is a dynamic opportunity that combines sales expertise with outstanding customer service to significantly enhance the living experiences of our residents. This position acts as a vital link between potential and current residents and the management team, assisting individuals in finding their ideal home by showcasing available apartments, community amenities, and local attractions.

Key Responsibilities:

Leasing Duties:

  • Conduct guided tours of the community grounds and available apartments for prospective residents.
  • Promote the community through various channels to convert inquiries into on-site visits.
  • Welcome all visitors to the leasing office with a friendly and professional demeanor.
  • Maintain comprehensive knowledge of property features (floor plans, amenities, etc.) and the surrounding area.
  • Utilize product knowledge to align prospective residents' needs with our offerings through effective communication.
  • Represent the organization professionally at all times.

Customer Service Responsibilities:

  • Build and sustain professional relationships with both prospective and current residents.
  • Process maintenance requests and follow up to ensure resident satisfaction.
  • Address resident inquiries and concerns both over the phone and in person.
  • Uphold tenant confidentiality and adhere to local and federal Fair Housing regulations.

Administrative Tasks:

  • Prepare and maintain all necessary applications, lease agreements, and related documentation accurately.
  • Handle rental payments efficiently.
  • Assist with the move-in and move-out processes.
  • Provide general clerical support, including answering phones and managing messages.
Qualifications:

This position is ideal for an outgoing and enthusiastic individual who is committed to exceeding the expectations of our residents. The successful candidate will possess the following:

Essential Skills:

  • Proven ability to close sales effectively.
  • Strong prioritization and multitasking capabilities.
  • Team-oriented mindset with the ability to collaborate well with others.
  • Ability to work independently.
  • Excellent telephone communication skills.
  • Basic computer proficiency and familiarity with the Internet and email.

Core Competencies:

  • Exceptional interpersonal skills.
  • Strong verbal and written communication abilities.
  • Outstanding organizational skills and attention to detail.
  • Good judgment and common sense.
  • Integrity and honesty.
  • A positive attitude and the ability to maintain composure in challenging situations.
  • Adaptability to changing work environments and the ability to manage competing demands.
  • Capability to handle stressful and diverse situations calmly.
  • Self-motivated with a strong drive to succeed.

Additional Requirements:

  • Reliable transportation, a valid driver's license, and valid vehicle insurance are necessary.
  • Proficiency in the English language, including reading, writing, and professional communication.
  • A high school diploma, GED, or equivalent experience is required.
Compensation and Benefits:

Maryland Management Company offers a competitive compensation and benefits package, which includes:

  • A performance-driven career path with opportunities for advancement.
  • Comprehensive health benefits for full-time employees, including company-sponsored health insurance.
  • Options for dental and vision insurance.
  • 401k plan with matching contributions.
  • Direct deposit for payroll.
  • Paid time off, including vacation and sick leave.
  • Paid holidays.
  • Educational reimbursement programs.
  • Annual awards banquet and various social company events.

Note:
This job description is intended to provide a general overview of the position and is not exhaustive. Responsibilities may be adjusted as necessary by the company. All employment offers are contingent upon passing a drug test and a background check, in compliance with applicable laws.

Maryland Management Company is proud to be an equal opportunity employer.



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