Store Operations Manager
1 month ago
Key Responsibilities:
- Opens and closes the store in the absence of store management, ensuring all required systems are started, cash handling is accurate, and the floor and stock room are ready for the business day.
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Models and delivers a distinctive and delightful customer experience by engaging customers, resolving issues, and answering questions to ensure a positive experience.
- Assists with and coaches other team members to work with warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
- Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics.
- Maintains accurate inventory counts, including basic departments, stockroom, and overstock locations.
- Assists with ensuring the Outdate program is followed with team members.
- Responsible for basic department pricing and making daily price changes, ensuring proper signage is displayed at the store to support accurate pricing of products.
- Assists with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Requirements:
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
- Prefer the knowledge of store inventory control.
Company Information:
Walgreens is an equal opportunity employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.
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