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Restaurant General Manager

4 weeks ago

St Louis, Missouri, United States Sonic Full time

Sonic Drive-In Restaurant General Manager Job Description

**Job Summary:**

As a Sonic Drive-In Restaurant General Manager, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of the restaurant. You will be involved in training and supporting employees, managing inventory, and maintaining a clean and safe work environment.

**Key Responsibilities:**

* Manage and train employees to ensure they are meeting operational standards
* Direct and assign employees as needed to ensure all aspects of food service meet operational standards
* Adhere to and monitor employee compliance of the employee handbook, policies, and practices
* Perform restaurant opening and closing duties
* Prepare employee work schedules and monitor staffing levels
* Monitor and maintain restaurant inventory levels and place orders for food, paper, and other supplies within cost control procedures
* Complete and maintain all employment-related records and payroll records
* Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times
* Immediately and respectfully resolve guest requests and report guest complaints to immediate supervisor
* Interview and hire restaurant crew and management team members to achieve proper staffing levels
* Prepare operational reports and develop action plans to resolve unfavorable financial and sales trends

**Requirements:**

* High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred
* Minimum of two years of restaurant management experience (QSR preferred), experience running shifts without supervision
* Required to work a minimum 5-day workweek with 2 closing shifts, including irregular hours, nights, weekends, and holidays
* Knowledge of recruiting, interviewing, and selection practices
* Knowledge of federal and state labor laws, as well as local health and sanitation laws and regulations
* Leadership and supervisory practices and skills; effective verbal and written communication skills
* Basic accounting and computer skills
* Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
* Problem-solving, decision-making, and conflict-resolution skills
* Willingness to abide by the appearance, uniform, and hygiene standards at Sonic

**Additional Info:**

As a Sonic Drive-In Restaurant General Manager, you will be part of a dynamic team that is dedicated to providing exceptional customer service and ensuring the smooth operation of the restaurant. You will have the opportunity to develop your leadership and supervisory skills, as well as work with a talented team of employees. If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

**Compensation:**

General Managers earn up to $75,000 per year.

**Equal Opportunity Employer:**

SONIC and its independent franchise owners are Equal Opportunity Employers.