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Medical Assistant II

2 months ago

Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a skilled Medical Assistant II to join our team in an outpatient clinical setting. As a Medical Assistant II, you will provide professional clinical care to patients receiving treatments and examinations under the supervision of the attending provider and practice office manager.

Key Responsibilities
  • Assess patients' general condition and take vital signs and weight.
  • Assist providers with examinations, diagnostic procedures, and treatments, including phlebotomy, injections, and other typical office procedures.
  • Administer patient medications per provider order and policy, including appropriate dosage, route, site, and documentation.
  • Orient, instruct, and train assigned personnel as applicable.
  • Provide basic patient care as ordered.
  • Ensure test results are received and relayed to patients in a timely manner.
  • Demonstrate sensitivity to patients' comfort and privacy by using the AIDET fundamentals of communication.
  • Document all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
  • Promote wellness by providing patient education materials and communicating providers' advice and instructions.
  • Review and consult with providers regarding patient phone calls and urgency of appointment.
  • Ensure an adequate stock of supplies and well-maintained equipment.
  • Monitor and ensure accuracy of recording on patient medical records.
  • Maintain confidentiality in matters regarding the practice, its patients, and employees.
  • Ability to use a variety of office and medical equipment, including telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
  • Maintain a clean and sanitary work area.
  • Maintain equipment in clean, operating condition.
  • Perform referrals and pre-certifications as needed and where applicable.
  • May schedule patient appointments per provider order and relay accurately to patients.
  • Take calls from hospitals/nursing homes and relay appropriate information to practitioner in a timely manner.
  • Collaborate with the patient, physician, and other care team members as part of a team-based approach to overall patient care.
  • Follow policies, procedures, and safety standards. Complete required education assignments annually. Work toward achieving goals and objectives, and participate in quality improvement initiatives as requested.
Requirements
  • Minimum Education: None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.
  • Minimum Experience: One (1) year of experience required as a certified Medical Assistant from a recognized certifying organization.
  • Licensure Requirement: Must be certified as a Medical Assistant from a recognized certifying organization. American Heart Association BLS required.