Custom Solutions Specialist

2 months ago


Elk River, Minnesota, United States T.O. Plastics Full time
Job Summary

This role is responsible for driving business growth and achieving individual objectives by developing relationships with customers, understanding their needs, and providing well-rounded solutions to their concerns.

Key Responsibilities
  • Achieve sales growth and contribute to budgeted sales goals.
  • Pursue leads, provide product demonstrations, and present solutions to customers and/or end users.
  • Maintain and grow relationships with customers, working with cross-functional teams to meet their needs.
  • Develop and maintain expertise on products and services, providing technical support to drive new business and solve customer problems.
  • Project manage opportunities to meet customer expectations.
  • Collaborate with internal teams to ensure successful product development and delivery.
  • Respond to customer concerns and apply independent decision-making to resolve issues.
  • Manage business opportunities and communicate successes and improvements.
Requirements
  • Bachelor's degree in Engineering or a related field, or 10+ years of related technical experience.
  • Strong technical experience and a consultative approach to sales.
  • 7+ years of experience in a technical sales position.
  • Experience in the medical device industry and/or thermoformed packaging is preferred.
  • Technical aptitude and ability to communicate complex ideas.
  • Valid driver's license and ability to travel.
  • Strong work ethic, flexibility, and ability to work in a fast-paced environment.
  • Excellent written and oral communication skills.
  • Active listening and documentation skills.
  • Able to build trust and reliability with customers.
  • Tenacious and driven, with the ability to handle rejection and maintain a professional demeanor.
Working Environment and Physical Demands

This role requires occasional travel to meet with customers and may involve working in a manufacturing environment with some physical demands.

  • Must be able to wear personal protective equipment and adhere to safety protocols.
  • Approximately 50% of time is spent traveling to meet with customers.
  • This position is considered sedentary, with occasional need to walk or stand.
  • May be required to exert up to 25 pounds of force occasionally.
About T.O. Plastics

T.O. Plastics is a leading manufacturer of custom thermoformed parts and packaging, serving customers in the horticulture, medical, and industrial markets.

We deliver value by focusing on customer needs and offering a full range of services from design-to-manufacture.

At T.O. Plastics, we are dedicated to excellence and leverage our experience and core competency to develop customized, cost-effective solutions for businesses in diverse markets.



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