Custom Solutions Specialist
2 months ago
This role is responsible for driving business growth and achieving individual objectives by developing relationships with customers, understanding their needs, and providing well-rounded solutions to their concerns.
Key Responsibilities- Achieve sales growth and contribute to budgeted sales goals.
- Pursue leads, provide product demonstrations, and present solutions to customers and/or end users.
- Maintain and grow relationships with customers, working with cross-functional teams to meet their needs.
- Develop and maintain expertise on products and services, providing technical support to drive new business and solve customer problems.
- Project manage opportunities to meet customer expectations.
- Collaborate with internal teams to ensure successful product development and delivery.
- Respond to customer concerns and apply independent decision-making to resolve issues.
- Manage business opportunities and communicate successes and improvements.
- Bachelor's degree in Engineering or a related field, or 10+ years of related technical experience.
- Strong technical experience and a consultative approach to sales.
- 7+ years of experience in a technical sales position.
- Experience in the medical device industry and/or thermoformed packaging is preferred.
- Technical aptitude and ability to communicate complex ideas.
- Valid driver's license and ability to travel.
- Strong work ethic, flexibility, and ability to work in a fast-paced environment.
- Excellent written and oral communication skills.
- Active listening and documentation skills.
- Able to build trust and reliability with customers.
- Tenacious and driven, with the ability to handle rejection and maintain a professional demeanor.
This role requires occasional travel to meet with customers and may involve working in a manufacturing environment with some physical demands.
- Must be able to wear personal protective equipment and adhere to safety protocols.
- Approximately 50% of time is spent traveling to meet with customers.
- This position is considered sedentary, with occasional need to walk or stand.
- May be required to exert up to 25 pounds of force occasionally.
T.O. Plastics is a leading manufacturer of custom thermoformed parts and packaging, serving customers in the horticulture, medical, and industrial markets.
We deliver value by focusing on customer needs and offering a full range of services from design-to-manufacture.
At T.O. Plastics, we are dedicated to excellence and leverage our experience and core competency to develop customized, cost-effective solutions for businesses in diverse markets.
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