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Senior Cloud Solutions Architect

2 months ago

New York, New York, United States Cox Communications Full time
About the Role

We are seeking a highly skilled Senior Cloud Engineer to join our Managed Services Engineering team at Cox Communications. As a key member of our team, you will play a critical role in fostering technical relationships with our customers, leading them through their cloud journey, and ensuring their workloads and our Cloud Reliability Platform are continuously optimized for performance, reliability, and security.

Key Responsibilities
  • Function as a Subject Matter Expert in Azure for RapidScale's broader customer base and team members
  • Identify near-term and long-term goals with your customers and work together on crafting a shared vision for future success
  • Identify areas for improvement in our deployment pipeline, client project process, as well as upgrade paths
  • Spearhead Azure-related projects including executorship, scoping, design/architecture, and resource allocation
  • Participate in inter-departmental planning meetings on suggested solutions for existing issues as well as systemic improvements
  • Organize and execute training sessions for new workflows and procedure recommendations
  • Participate in an on-call rotation for after-hours escalations, nights, and weekends
Requirements
  • Bachelor's degree in a related discipline and 4 years' experience in a related field
  • Requires strong relationship building skills with senior technical counterparts at customers
  • Experience working in a customer-facing position consulting on architecture design and performing Well-Architected Reviews
  • Ability to troubleshoot and perform break-fix in AWS and/or Azure, Linux, and Windows environments
  • Ability to conduct thorough investigations, including a deep dive into reliability and scaling issues from both a code and infrastructure perspective
  • Hands-on scripting experience for automating operations & processes (Python preferred)
  • Expertise in core Azure VMs, storage accounts, V NETs, Azure backups, and Azure Monitor
  • Extensive hands-on experience with Linux and/or Windows administration, Engineering, and Automation
  • Experience with configuration management tools such as Puppet and/or Ansible
  • Broad knowledge of various CI/CD tools and the ability to build out and modify CI/CD deployment pipelines
  • Ability to create and modify Infrastructure-as-Code templates in Terraform
  • Experience working with version control systems including Gitlab
  • A team player with strong verbal and written communication skills
Preferred Skills
  • Experience with both Windows and Linux administration
  • Multi-cloud experience (i.e., hands-on in both AWS & Azure environments)
  • Familiar with Jira reporting and dashboards