Content Review Specialist
6 days ago
Patreon is a leading media and community platform where creators share exclusive content with their fans. With over 300,000 active creators, we foster a thriving ecosystem of artists, musicians, writers, and more.
About the RoleWe're seeking a highly skilled Content Moderation Specialist to join our team in Omaha. This role is responsible for investigating user-reported violations of our Sexual Content and Violence and Gore Policies.
- Investigate users reported for violating our policies.
- Take corrective action when necessary, ensuring a balance between enforcing rules and providing exceptional customer service.
- Respond to inquiries from users within your area of responsibility.
You'll have the opportunity to learn about:
- Judgment and communication skills as you navigate complex situations.
- Trust and safety responsibilities for a platform hosting user-generated content.
- Emerging strategies for keeping users safe online.
To succeed in this role, you'll need:
- A Bachelor's degree or equivalent work experience.
- The ability to balance empathy with skepticism while investigating potential violations.
- A passion for Patreon's mission and values.
- Strong communication and analytical skills.
- Prior experience working in Content Moderation is preferred.
Patreon empowers creators to monetize their work by connecting them with their most dedicated fans. Our core values guide everything we do: Creators First, Build with Craft, Make it Happen, and Win Together. We believe in diversity, equity, and inclusion in all aspects of our organization.
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