End User Computing Specialist
5 days ago
We are seeking a highly skilled and experienced End User Computing Specialist to join our team at Mindsprint. As a key member of our IT team, you will be responsible for designing and implementing innovative solutions to enhance user productivity and satisfaction.
Key Responsibilities- Environment Assessment: Conduct thorough assessments of current end-user computing environments to identify areas for improvement.
- Solution Design: Design and implement EUC solutions that meet the evolving needs of our users.
- Collaboration: Work closely with IT teams to deploy and manage desktop virtualization technologies, ensuring seamless integration and minimal disruption.
- User Support: Provide expert technical support and training to end-users on EUC tools and applications, ensuring they have the necessary skills to maximize their productivity.
- Documentation: Develop and maintain comprehensive documentation for EUC processes and procedures, ensuring consistency and ease of use.
- Industry Staying Current: Stay up-to-date with the latest industry trends and emerging technologies related to end-user computing, ensuring our solutions remain cutting-edge.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: 5+ years of experience in end-user computing or related IT roles.
- Technical Skills: Strong knowledge of desktop operating systems (Windows, macOS) and mobile devices, as well as experience with EUC technologies (Windows, VDI, VMware, Microsoft 365).
- Soft Skills: Excellent troubleshooting and problem-solving skills, strong communication and interpersonal skills.
- Certifications: Certifications in relevant technologies (Preferred: Microsoft Certifications, VMware Certified Professional).
- Scripting and Automation: Experience with scripting and automation tools (PowerShell, Python).
- ITIL Certification: ITIL Certification.
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