Customer Service Representative

2 months ago


Dover, Pennsylvania, United States Wawa Full time

Job Summary: As a Customer Service Associate at Wawa, you will be responsible for providing an exceptional shopping experience for all customers. Your primary goal will be to ensure that every customer leaves the store satisfied and eager to return.

Key Responsibilities:

  • Greet and engage with customers in a friendly and courteous manner.
  • Respond to customer inquiries and resolve any issues in a timely and professional manner.
  • Operate the cash register, scan items, bag merchandise, and handle different methods of payment.
  • Stock food and beverage areas with products and supplies to maintain a clean and organized store environment.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods of time.


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