Client Relationship Consultant

3 weeks ago


Seattle, Washington, United States U.S. Bank Full time

Job Description: As a Client Relationship Consultant at U.S. Bank, you will play a vital role in building and fostering relationships with clients through proactive outreach and follow-up. Your ability to effectively engage and communicate with clients will be essential in identifying solutions for new and existing clients based on their needs. You will maintain a working knowledge of consumer and business banking products and services, including digital products and services, to provide a consistent optimal client experience. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.

Key Responsibilities:

  • Build and foster relationships with clients through proactive outreach and follow-up
  • Identify solutions for new and existing clients based on their needs
  • Maintain a working knowledge of consumer and business banking products and services
  • Provide a consistent optimal client experience
  • Develop collaborative partnerships with branch team members and partners to best serve clients

Requirements:

  • High school diploma or equivalent
  • Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up
  • Ability to effectively engage and communicate with clients
  • Thorough knowledge of applicable bank and branch policies, procedures, and support systems

Benefits:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an Equal Opportunity Employer: We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.



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