Shift Manager

3 days ago


Westminster, Maryland, United States SUMMERWOOD MASTER Full time
Job Summary

The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations and exceptional customer service. As a Shift Leader, you will be the face of our restaurant, responsible for maintaining high standards of quality, cleanliness, and customer satisfaction.

Key Responsibilities

• Provide exceptional customer service, ensuring a positive experience for every guest
• Maintain high standards of food safety and quality, conducting regular audits and implementing corrective actions as needed
• Monitor inventory levels, completing daily inventory and ensuring accurate ordering and stocking
• Collaborate with the management team to drive sales growth and achieve business objectives
• Provide ongoing coaching and feedback to team members, promoting a culture of excellence and continuous improvement

Requirements

• 1+ year of experience in a fast-paced restaurant environment
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Basic math skills and accuracy with handling cash and operating a point-of-sale system

What We Offer

• Competitive hourly rate and opportunities for advancement
• Comprehensive training program, including on-the-job training and ongoing coaching
• Collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction
• Opportunities for professional growth and development, with a focus on leadership and management skills
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