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Sales and Marketing Assistant Manager
2 months ago
We are seeking a highly motivated and skilled individual to join our team as a Sales and Marketing Assistant Manager at Honest Abe's Home Services. The ideal candidate will be responsible for managing the marketing strategies and campaigns for our company, as well as overseeing the operations of our call center.
Key Responsibilities- Assist in the creation of marketing designs, videos, and photography to increase brand awareness and drive lead generation on various marketing channels.
- Track marketing campaigns across different channels, including content marketing, to optimize campaigns and achieve business goals.
- Monitor and analyze marketing performance metrics to identify areas for improvement and implement changes.
- Stay up-to-date on industry trends and competitor activities to identify new marketing opportunities.
- Ensure the Inside sales team/call center operates efficiently and effectively to provide exceptional customer experience in every way.
- Monitor call center KPIs and performance metrics to identify areas for improvement and retrain developed processes when improvements are needed.
- Train and coach Inside sales team to provide exceptional customer experience and meet performance targets.
- Coach and train Inside sales team on policies and procedures to ensure compliance and efficiency.
- Bachelor's degree in Marketing, Business, or a related field, or at least five years of experience in Marketing.
- Experience with video editing and production.
- Proven experience in marketing and call center management roles.
- Strong leadership skills with the ability to motivate and coach team members.
- Excellent communication and interpersonal skills.
- Proven track record of developing and executing successful marketing campaigns.
- Experience with marketing analytics tools and ServiceTitan is preferred.
- Knowledge of Inside Sales operations and best practices.
- Ability to multitask, prioritize, and manage multiple projects simultaneously.
- Strong problem-solving skills and ability to make data-driven decisions.
We offer a competitive salary range of $36,000 - $46,000 plus a bonus program. Our benefits package includes:
- 401(k) with matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Referral program