Credit and Collections Professional

2 months ago

Colonial Heights, Virginia, United States RimTyme Full time
About the Role

RimTyme is seeking a seasoned Credit Manager to oversee the company's credit and collections processes. As a key member of the team, you will be responsible for evaluating creditworthiness, managing customer accounts, and ensuring compliance with company credit policies.

Key Responsibilities
  1. Credit Evaluation: Assess the creditworthiness of new and existing customers by analyzing financial data, credit reports, and payment history to determine credit limits and terms.
  2. Credit Policies: Develop and enforce credit policies and procedures in accordance with company guidelines and industry best practices to minimize risk and bad debt exposure.
  3. Collections Management: Oversee the collections process, including monitoring customer accounts, contacting delinquent customers, and implementing appropriate actions to recover outstanding debts.
  4. Customer Relationships: Build and maintain positive relationships with customers, providing exceptional customer service and addressing inquiries or concerns related to credit and collections.
  5. Credit Analysis and Reporting: Conduct ongoing credit analysis, evaluate credit trends, and generate reports for management, providing insights and recommendations to improve credit management strategies.
  6. Compliance: Ensure compliance with applicable laws and regulations, such as the Fair Credit Reporting Act (FCRA) and debt collection practices, while adhering to company policies and guidelines.
  7. Team Collaboration: Collaborate with cross-functional teams, such as sales, customer service, and finance, to ensure effective credit management processes and resolve any customer-related issues promptly.
  8. Training and Development: Provide training and guidance to staff members involved in the credit and collections process, ensuring their adherence to policies and fostering their professional growth.
Requirements
  • Bachelor's degree in finance, accounting, or a related field (preferred)
  • Proven experience in credit management, collections, or related roles, with a minimum of 3-5 years of experience
  • Strong knowledge of credit and collections principles, including credit evaluation, risk assessment, and debt recovery strategies
  • Familiarity with relevant laws and regulations, such as the Fair Credit Reporting Act (FCRA)
  • Excellent analytical and problem-solving skills, with the ability to make sound decisions based on financial data and creditworthiness assessments
  • Strong negotiation and communication skills, with the ability to effectively communicate credit decisions and resolve customer inquiries or disputes
  • Proficiency in using credit management software and financial analysis tools
  • Attention to detail and ability to manage multiple priorities in a fast-paced environment
  • Team player with strong interpersonal skills and the ability to collaborate with cross-functional teams
Benefits
  • Competitive salary with bonus pay based on individual and company performance
  • Paid time off (PTO) for vacation, personal, and sick days
  • Comprehensive health insurance, including medical, dental, and vision coverage
  • 401K retirement plan with matching contributions
  • Employee discount on RimTyme products and services
  • Referral program with incentives for referring qualified candidates

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